Privacy Policy

Overview

BenefitsUSA is a free eligibility screening tool for American families. We built this tool to help families discover government assistance programs they may qualify for. Your privacy is important to us, and we've designed this tool to collect only what's necessary to check your eligibility.

Information We Collect

When you use our eligibility screener, we collect the information you provide, including:

• ZIP code (to determine state-specific programs)
• Household size and composition
• Income information
• Age and family details
• Current benefit enrollment status
• Other information relevant to eligibility (veteran status, disability status, etc.)

We do not collect: Your name, Social Security number, address, email (unless you voluntarily provide it), phone number, or any other personally identifying information.

How We Use Your Information

The information you provide is used to:

• Calculate your potential eligibility for federal and state assistance programs
• Generate your personalized results
• Improve the accuracy of our screening tool

Information Sharing

We do not sell your information. We do not share your individual responses with third parties, government agencies, or anyone else without your consent.

We may use aggregated, anonymized data (which cannot identify any individual) to understand usage patterns and improve our service. For example, we might analyze how many users qualify for certain programs to improve our outreach.

How We Stay Free

BenefitsUSA is completely free to use. We may offer to connect you with licensed professionals—such as health insurance brokers or tax preparers—who can help you apply for programs you qualify for. If you choose to connect with a partner, we may receive compensation from them.

This is always optional. You can use our screening tool and apply to programs on your own without ever being connected to a partner. We will never share your information with partners without your explicit consent.

Data Security

Your information is transmitted using industry-standard encryption (HTTPS/TLS). We implement reasonable security measures to protect against unauthorized access to your information.

Data Retention

Screening results may be stored temporarily to allow you to access your results page. We do not retain your information indefinitely. You do not need to create an account, and we do not maintain user profiles.

Cookies

We use minimal cookies necessary for the website to function. We do not use advertising cookies or tracking pixels from third-party advertisers.

Third-Party Services

Our website is hosted on Vercel. We may use basic analytics to understand how people use our site. These services have their own privacy policies.

Children's Privacy

This tool is intended for adults screening their household's eligibility. We do not knowingly collect information from children under 13.

Changes to This Policy

We may update this privacy policy from time to time. The "Last updated" date at the top of this page indicates when the policy was last revised.

Contact Us

If you have questions about this privacy policy or our practices, please contact us at help@benefitsusa.org.